Leaders driving transformation often focus too much on how employees' tasks will change -- but this is less of a hurdle for workers than dealing with the threat to the informal roles they've established. Major transitions cause personal disruption along three different dimensions: role adjustment, task learning, and emotional engagement. To better manage transformative change, leaders need to focus not only on how their own roles need to adapt, but...

The nature of contemporary Organisation Development (OD) is often written about by both scholars and practitioners, yet there is little evidence of these descriptions (or debates on key issues) having been based on reliably collected data. This book compares academic and practitioner perspectives on the profession of OD in the UK and how it has evolved over four decades. The research which informs this book was designed to investigate similarities...

"Diversity, equity, and inclusion has been a hot topic especially in the tech industry. "Between 2017 and 2018, postings for diversity and inclusion positions had increased by nearly 20%--and that number is growing." Many companies are struggling to achieve their DEI goals and develop successful programs. Thompson addresses one of the major issues: there is no handbook that helps people develop and create an effective DEI program. Most work is currently...

An expansion on the understanding of Google SRE, providing 'worked examples' for each essential facet of this area of IT prepared in co-operation with Google cloud customers based on their experiences. Instructs on methodology for running services at scale and starting SRE in greenfield or brownfield fashion.

The dramatic events of 2020 have clarified the urgent need for digital transformation in countless organizations. The rise of remote work and the rapidly increasing use of cloud technologies are just two drivers of the relentless pace of digital disruption. Despite this, many companies remain underequipped or hesitant to embrace digital transformation. Understanding the key drivers of change and leveraging the powerful capabilities from technologies...

"Leaders know that change is essential and unavoidable, but getting people to buy-in to a painful change process, with no guarantee of success, is hard. This book explains how to build organization-wide momentum for change, without falling afoul of the bureaucracy, cultural complexity, and entrenched power positions. 7 Crucial Conversations for Organizations provides a sophisticated diagnosis of the common ailments that beset an enterprise as it reaches...

"When all is said and done, a lot more gets said than done. What is the antidote to this? Ruthless Consistency. According to Harvard Business Review, "most studies still show a 60-70% failure rate for organizational change projects-a statistic that has stayed constant from the 1970s to the present." Drawing on his 20+ years of experience as a strategy and execution consultant specializing in midsize companies, Michael Canic helps committed leaders...

An in-depth analysis of the rapidly growing phenomenon of crowdsourcing reflects on the dramatic economic, cultural, business, and political implications of applying the open-source idea to a variety of fields outside of software development and addresses the unique opportunities and problems of this expanding trend.